In patient recruitment, speed matters. The longer patients wait between the first phone call and a scheduled screening visit, the less likely they are to show up. In fact, across Power, we’ve seen significant increase in no-show rate when the gap between patient call and screening visit stretches beyond 7 days. That’s a big part of why North Texas Clinical Trials stands out.

NTCT averaged just 2 days between first contact and a booked screening visit—putting them among the fastest movers across Power’s network. That speed, paired with a consistent outreach strategy, has helped more patients make it to the next step and more trials enroll effectively.

“Power’s referrals are strong and the system helps us move quickly. We know exactly who to contact and when, and that’s made a big difference in getting patients through the door.”
— John Fontenot, North Texas Clinical Trials

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From First Call to Screening — in Just 2 Days

Patients referred to North Texas Clinical Trials aren't waiting for a lengthy period before being contacted. The team’s streamlined process ensures that once a qualified lead is identified, they’re contacted within 48 hours and booked for a screening visit within 2 days on average. This keeps momentum high and drop-off low—two critical factors in clinical trial success.

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Supporting that speed is a repeatable system:
🔁 3 personalized touchpoints (phone, text, email) per patient
✅ 98% of qualified referrals are actioned
📞 All outreach within 48 hours

“We prefer to text first—just a quick ‘Hey Bob, this is John from the research site’—because unknown phone calls can be anxiety-inducing, especially for folks in our studies,” Fontenot added. “That small change has made a big difference.”

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This structure ensures every eligible patient is supported—and no opportunity is lost to delay or miscommunication.

“The portal makes it easy to track responses and follow up,” Fontenot noted. “If someone gets lost in the shuffle, we re-engage them. Nothing slips through the cracks.”

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A Model for Speed and Follow-Through

North Texas Clinical Trials is a standout example of what it takes to drive enrollment forward: act fast, stay consistent, and prioritize the patient experience. For other sites looking to reduce drop-off and rank higher on Power Preferred, North Texas offers a proven playbook.

“It’s all about moving quickly and following through,” said Fontenot. “Patients feel taken care of, and that’s what makes the difference.”

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What is Power Preferred?

Power Preferred rankings highlight the top-performing sites across the Power platform each month, based on real-time metrics that reflect:

• Enrolling the most patients
• Booking screening visits at the highest rate
• Reaching out to patients quickly—and following up consistently

North Texas earned their spot by excelling across all three, most notably in time to screening visit booked.