February Site Staff of the Month: Yvette Vega

Clinical trial recruitment requires a balance of efficiency and precision. Finding the right patients—those who not only want to participate but also meet strict eligibility criteria—is critical for successful studies. For clinical operations teams, this means prioritizing quality over quantity, ensuring that the right patients are connected to the right trials from the start. A thoughtful screening process and patient-first approach can make all the difference in trial outcomes.

Spotlight on Yvette Vega

Neurobehavioral Research was recognized as the February Site of the Month on Power for its unwavering commitment to patient the experience and engagement. Their high-touch approach has in turn led to significantly more qualified patients advancing through the enrollment process. This success was supported by our site staff of the month, Yvette Vega, whose thoughtful and persistent outreach has made a tangible impact on both the patient experience and enrollments into the study.

Key achievements include:

• 45% conversion rate from patient outreach efforts.
• Multiple contact attempts per patient to ensure no one is left behind.
• Calls within 24 hours of patient application to maintain engagement.

Sites with a 40% conversion rate or higher make it onto Power’s SuperSite list, while the top 20 most engaged sites join the Power Preferred list—Neurobehavioral Research was ranked #1 in February.

Yvette’s approach goes beyond just efficiency—she ensures that every patient feels supported and informed throughout the process. By prioritizing timely communication, multiple follow-ups, and a seamless experience, she has helped more patients move forward with confidence.

Her efforts include:

• Personalized follow-ups that make patients feel supported.
• Persistent outreach to ensure no patient falls through the cracks.
• Creating a welcoming experience through clear communication and responsiveness.

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With access to high-quality, pre-qualified patients, Yvette has been able to focus on what she does best—guiding them through the process with care and efficiency. Her leadership is a reminder of the impact site staff can have, not just on enrollment metrics, but on the overall patient journey.